Abstract
This article reflects on the role of department chairs in universities, drawing on experience in governance and administration to offer both theoretical and practical insights. It introduces the tension between structure and communitas, arguing that academic organizations often emphasize hierarchy at the expense of collegial bonds. Practical strategies include “penetration,” or building connections two levels up and down in the hierarchy, and developing persistence in advocating for departmental needs despite apprehension. The discussion addresses expectations from deans, the challenge of maintaining order without stifling conflict, and the ambiguity of rational versus irrational decision-making in complex systems. Additional observations concern how deans perceive communication departments, noting both gratitude for high enrollments and skepticism about rigor. The article concludes that chairs occupy one of the most difficult roles in higher education, requiring balance, resilience, and a commitment to fostering community within hierarchical structures.
Recommended Citation
Tompkins, Philip K.
(1987)
"Defining the Organization,"
Association for Communication Administration Bulletin: Vol. 61, Article 1.
Available at:
https://stars.library.ucf.edu/aca/vol61/iss1/1
