Keywords

Just in Time; Feedback; satistaction levels

Abstract

To investigate whether the "HappyOrNot" terminal is an effective method to collect meaningful user feedback about library resources, services, and events. To investigate whether the HappyOrNot is effective in obtaining just-in-time user experience information.

Date Created

May 2017

https://works.bepress.com/nadine-dexter/1/download/

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