The Experience: The 5 Principles of Disney Service and Relationship Excellence (2015)
Files
Link to Library Sourced Electronic Textbook
Publication Date
2015
Course Number
HFT 4752
Course Title
Managing the Guest Experience in the Theme Park and Attraction Industry
Instructors
Bill Zanetti
Instructor emails
Bill.Zanetti@ucf.edu
Course College
Rosen College of Hospitality Management
Course Department
Tourism, Events & Attractions
Type
Library-Sourced
Platform
ProQuest
Status
Owned
License
Unlimited User Access (Owned)
Instructions
https://vimeo.com/644560656
Print ISBN
9781119028773
Electronic ISBN
9781119028659
Usage
Active
Recommended Citation
Loeffler, Bruce and Church, Brian, "The Experience: The 5 Principles of Disney Service and Relationship Excellence (2015)" (2015). eTextbooks for Students. 864.
https://stars.library.ucf.edu/etextbooks/864
Accessibility Statement
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