Title
Development and evaluation of the Windows Computer Experience Questionnaire (WCEQ)
Abbreviated Journal Title
Int. J. Hum.-Comput. Interact.
Keywords
Computer Science, Cybernetics; Ergonomics
Abstract
The software market has been inundated with Windows-based application programs claiming increased usability and convenience. Although this trend is indeed prolific, it has resulted in two important implications: (a) an increase in the need to select employees with high levels of Windows-based computer expertise or to identify current employees who require enhanced training, and (b) an increase in the need to measure user expertise to support human-computer interaction research. Despite these increasing demands, questionnaires used to determine general computer experience are scarce. Furthermore, questionnaires regarding computer experience in a Windows environment are seemingly nonexistent. A reliable means of measuring experience in a Windows environment could substantially facilitate both human-computer interaction research and training. This article describes the procedures used to develop and test the reliability of the Windows Computer Experience Questionnaire (WCEQ). A test-retest correlation revealed that the WCEQ is a reliable measure of computer experience. Furthermore, a subsequent factor analysis revealed that the WCEQ is composed of four main factors: general Windows experience, advanced Windows experience, formal instruction, and reliance on help functions.
Journal Title
International Journal of Human-Computer Interaction
Volume
9
Issue/Number
3
Publication Date
1-1-1997
Document Type
Article
Language
English
First Page
201
Last Page
212
WOS Identifier
ISSN
1044-7318
Recommended Citation
"Development and evaluation of the Windows Computer Experience Questionnaire (WCEQ)" (1997). Faculty Bibliography 1990s. 2016.
https://stars.library.ucf.edu/facultybib1990/2016
Comments
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