Title

Analyzing communication sequences for team training needs assessment

Authors

Authors

C. A. Bowers; F. Jentsch; E. Salas;C. C. Braun

Comments

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Abbreviated Journal Title

Hum. Factors

Keywords

COORDINATION; PERFORMANCE; Behavioral Sciences; Engineering, Industrial; Ergonomics; Psychology, ; Applied; Psychology

Abstract

Several models of team performance have suggested that a clearer understanding of team process is needed to determine better training formats and reduce crew-generated errors. The present study investigated the degree to which analyzing communication sequences would contribute to the understanding of effective crew process in two simulated night tasks. The results indicate that pattern analyses reveal additional strong differences between performance groups that would have been overlooked by simple frequency counts of communication. In each case, the sequential analysis shed additional light on the communication patterns that characterize better-performing teams. These results are discussed in terms of their implications for team performance research and team training. Potential applications of this research include training needs assessment, training design, and performance measurement after training.

Journal Title

Human Factors

Volume

40

Issue/Number

4

Publication Date

1-1-1998

Document Type

Article

Language

English

First Page

672

Last Page

679

WOS Identifier

WOS:000078287700012

ISSN

0018-7208

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