Title

The Client Encounter Form: Conceptual development, reliability analysis, and clinical applications

Authors

Authors

M. Bear;L. Holcomb

Comments

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Abbreviated Journal Title

Public Health Nurs.

Keywords

CARE; Public, Environmental & Occupational Health; Nursing

Abstract

This descriptive correlational study investigated the reliability of a new measure of client-nurse practitioner interaction, the Client Encounter Form (CEF), and used the CEF to describe the domains of client-nurse practitioner interaction that occurred during problem and preventative visits at a primary care clinic. The CEF is based on Cox's Interactional Model of Client Health Behavior. Data were collected from a convenience sample of 41 primary care clinic visits. Descriptive data on all clients and the patterns of use characterized by the CEF were collected using retrospective chart review (n = 60). Reliability testing showed the CEF has high interrater reliability; Cohen's Kappas for its dimensions ranged from 0.78-1.0. The CEF was also shown to be useable in a primary care clinic. Health information, affective support, goal setting, and technical procedures were consistently part of the nurse-client interactions in this sample, demonstrating they are part of the nurse practitioner model of care. Analysis revealed different patterns of interaction for preventative and problem-oriented visits. Preventative visits had higher levels of health promotion information, psychological affective support, and health promotion goal-setting behaviors. Problem visits included more information regarding the client's diagnosis, medications, and treatments, and more affective support related to the client's physical condition.

Journal Title

Public Health Nursing

Volume

16

Issue/Number

2

Publication Date

1-1-1999

Document Type

Article

Language

English

First Page

79

Last Page

86

WOS Identifier

WOS:000079978500002

ISSN

0737-1209

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