Extended reference service in the electronic environment

    Authors

    C. Kisby; M. Kilman;C. Hinshaw

    Comments

    Authors: contact us about adding a copy of your work at STARS@ucf.edu

    Abbreviated Journal Title

    Inf. Technol. Libr.

    Keywords

    Computer Science, Information Systems; Information Science & Library; Science

    Abstract

    This article describes how, extended reference service is offered within the electronic environment at the University of Central Florida Library. If also provides an observation on how the new technologies, specifically electronic discussion lists, facilitate reporting and program implementation within the library community as a whole. In-depth, one-on-one reference service has been in existence under a variety of names and formats for a number of years. Some of the underlying principles, alternative practices, and definitions of a successful program are summarized from discussion lists and published literature.

    Journal Title

    Information Technology and Libraries

    Volume

    18

    Issue/Number

    2

    Publication Date

    1-1-1999

    Document Type

    Article

    Language

    English

    First Page

    92

    Last Page

    95

    WOS Identifier

    WOS:000080856100005

    ISSN

    0730-9295

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