Title

Extended reference service in the electronic environment

Authors

Authors

C. Kisby; M. Kilman;C. Hinshaw

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

Inf. Technol. Libr.

Keywords

Computer Science, Information Systems; Information Science & Library; Science

Abstract

This article describes how, extended reference service is offered within the electronic environment at the University of Central Florida Library. If also provides an observation on how the new technologies, specifically electronic discussion lists, facilitate reporting and program implementation within the library community as a whole. In-depth, one-on-one reference service has been in existence under a variety of names and formats for a number of years. Some of the underlying principles, alternative practices, and definitions of a successful program are summarized from discussion lists and published literature.

Journal Title

Information Technology and Libraries

Volume

18

Issue/Number

2

Publication Date

1-1-1999

Document Type

Article

Language

English

First Page

92

Last Page

95

WOS Identifier

WOS:000080856100005

ISSN

0730-9295

Share

COinS