The state of travel and tourism human resources in Latin America

    Authors

    A. Pizam

    Comments

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    Abbreviated Journal Title

    Tourism Manage.

    Keywords

    human resources; Latin America; travel and tourism industry; Environmental Studies; Hospitality, Leisure, Sport & Tourism; Management

    Abstract

    The results of a study undertaken among 209 Travel and Tourism enterprises and 17 National Tourist Offices in Latin America, indicate a shortage of qualified human resources, and deficiencies in foreign languages, computers and marketing skills. Participants expressed the opinion that there were not enough external tourism education and training institutions in their respective countries and that most of the existing ones were not of good quality. They also indicated that the travel and tourism industry did not command sufficient respect and support from their governments and political institutions. (C) 1999 Elsevier Science Ltd. All rights reserved.

    Journal Title

    Tourism Management

    Volume

    20

    Issue/Number

    5

    Publication Date

    1-1-1999

    Document Type

    Article

    Language

    English

    First Page

    575

    Last Page

    586

    WOS Identifier

    WOS:000081561900002

    ISSN

    0261-5177

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