Title

The state of travel and tourism human resources in Latin America

Authors

Authors

A. Pizam

Comments

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Abbreviated Journal Title

Tourism Manage.

Keywords

human resources; Latin America; travel and tourism industry; Environmental Studies; Hospitality, Leisure, Sport & Tourism; Management

Abstract

The results of a study undertaken among 209 Travel and Tourism enterprises and 17 National Tourist Offices in Latin America, indicate a shortage of qualified human resources, and deficiencies in foreign languages, computers and marketing skills. Participants expressed the opinion that there were not enough external tourism education and training institutions in their respective countries and that most of the existing ones were not of good quality. They also indicated that the travel and tourism industry did not command sufficient respect and support from their governments and political institutions. (C) 1999 Elsevier Science Ltd. All rights reserved.

Journal Title

Tourism Management

Volume

20

Issue/Number

5

Publication Date

1-1-1999

Document Type

Article

Language

English

First Page

575

Last Page

586

WOS Identifier

WOS:000081561900002

ISSN

0261-5177

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