Integrating core IT processes: A case study

    Authors

    R. L. Purvis;G. E. McCray

    Comments

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    Abbreviated Journal Title

    Inf. Syst. Manage.

    Keywords

    Computer Science, Information Systems

    Abstract

    Because of their growing importance, IT organizations are reexamining how they manage their core processes. Most often, these processes are disconnected, isolated, and barely controlled. The IT organization studied in this article used a holistic approach to evaluate, design, and implement a framework that integrates core IT processes. This integration helped the IT department to gain control of its key activities.

    Journal Title

    Information Systems Management

    Volume

    16

    Issue/Number

    3

    Publication Date

    1-1-1999

    Document Type

    Article

    Language

    English

    First Page

    36

    Last Page

    46

    WOS Identifier

    WOS:000080473500006

    ISSN

    1058-0530

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