Title

Integrating core IT processes: A case study

Authors

Authors

R. L. Purvis;G. E. McCray

Comments

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Abbreviated Journal Title

Inf. Syst. Manage.

Keywords

Computer Science, Information Systems

Abstract

Because of their growing importance, IT organizations are reexamining how they manage their core processes. Most often, these processes are disconnected, isolated, and barely controlled. The IT organization studied in this article used a holistic approach to evaluate, design, and implement a framework that integrates core IT processes. This integration helped the IT department to gain control of its key activities.

Journal Title

Information Systems Management

Volume

16

Issue/Number

3

Publication Date

1-1-1999

Document Type

Article

Language

English

First Page

36

Last Page

46

WOS Identifier

WOS:000080473500006

ISSN

1058-0530

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