Does CRM training improve teamwork skills in the cockpit?: Two evaluation studies

    Authors

    E. Salas; J. E. Fowlkes; R. J. Stout; D. M. Milanovich;C. Prince

    Comments

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    Abbreviated Journal Title

    Hum. Factors

    Keywords

    MANAGEMENT ATTITUDES; COORDINATION; PERFORMANCE; Behavioral Sciences; Engineering, Industrial; Ergonomics; Psychology, ; Applied; Psychology

    Abstract

    Crew resource management (CRM) has been the most widely used instructional strategy to enhance teamwork skills within aviation. However, few studies have provided empirical evidence that this strategy results in increased Use of teamwork behaviors. The current paper describes 2 evaluation studies of CRM training that were conducted with 96 naval aviators and followed a multiple assessment approach. Results indicated that highly experienced aviators benefited from the training which focused on increasing the use of several critical teamwork skills. These rare evaluation data suggest that CRM training is a viable strategy for improving teamwork in the cockpit. implications for team training are discussed.

    Journal Title

    Human Factors

    Volume

    41

    Issue/Number

    2

    Publication Date

    1-1-1999

    Document Type

    Article

    Language

    English

    First Page

    326

    Last Page

    343

    WOS Identifier

    WOS:000081477800011

    ISSN

    0018-7208

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