Implementing Total Quality Management At The United-States Department-Of-Defense

    Authors

    K. M. McCarthy;A. K. Eishennawy

    Comments

    Authors: contact us about adding a copy of your work at STARS@ucf.edu

    Abbreviated Journal Title

    Comput. Ind. Eng.

    Abstract

    This paper examines Total Quality Management (TQM) as defined by Dr. W. Edwards Deming including Deming's fourteen points and explains how the United States' Department of Defense (DOD) defines TQM and why TQM is necessary. It also covers how the DOD is planning on implementing TQM and the policy that has been established as guidance in the implementation process.

    Journal Title

    Computers & Industrial Engineering

    Volume

    21

    Issue/Number

    1-4

    Publication Date

    1-1-1991

    Document Type

    Article

    Language

    English

    First Page

    153

    Last Page

    157

    WOS Identifier

    WOS:A1991GX31300028

    ISSN

    0360-8352

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