An Ahp Framework For Prioritizing Customer Requirements In Qfd - An Industrialized Housing Application

    Authors

    R. L. Armacost; P. J. Componation; M. A. Mullens;W. W. Swart

    Comments

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    Abbreviated Journal Title

    IIE Trans.

    Keywords

    ANALYTIC HIERARCHY PROCESS; PRESERVATION; Engineering, Industrial; Operations Research & Management Science

    Abstract

    Construction of housing in the United States is highly decentralized. There is an increasing use of manufactured components and modules constructed off-site at a manufacturing facility and assembled at the building site. However, there has been little use of modern manufacturing processes and controls. In an effort to develop energy efficient, affordable industrialized housing, a total engineering design approach is needed. This study uses a concurrent engineering approach to examine the production of an essential component in industrialized housing, a manufactured exterior structural wall panel. In particular, we apply Quality Function Deployment to fully integrate the customer's requirements. This paper focuses on the identification and prioritization of those customer requirements. We integrate the Analytic Hierarchy process with QFD to establish a framework for prioritizing customer requirements.

    Journal Title

    Iie Transactions

    Volume

    26

    Issue/Number

    4

    Publication Date

    1-1-1994

    Document Type

    Article

    Language

    English

    First Page

    72

    Last Page

    79

    WOS Identifier

    WOS:A1994PA75800006

    ISSN

    0740-817X

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