Title

The impact of cross-training on team effectiveness

Authors

Authors

M. A. Marks; M. J. Sabella; C. S. Burke;S. J. Zaccaro

Comments

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Abbreviated Journal Title

J. Appl. Psychol.

Keywords

MENTAL MODELS; PERFORMANCE; Psychology, Applied; Management

Abstract

The authors examined the role of cross-training in developing shared team-interaction mental models, coordination, and performance in a 2-experiment study using computer simulation methodology (for Experiment 1, N = 45 teams; for Experiment 2, N = 49 teams). Similar findings emerged across the 2 experiments. First, cross-training enhanced the development of shared team-interaction models. Second, coordination mediated the relationship between shared mental models and team performance. However, there was some inconsistency in the findings concerning the depth of cross-training necessary for improving shared mental models. Results are discussed in terms of the impact of different levels of cross-training on team effectiveness.

Journal Title

Journal of Applied Psychology

Volume

87

Issue/Number

1

Publication Date

1-1-2002

Document Type

Article

Language

English

First Page

3

Last Page

13

WOS Identifier

WOS:000173486000001

ISSN

0021-9010

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