Title

When push doesn't come to shove - Interpersonal forgiveness in workplace relationships

Authors

Authors

K. Aquino; S. L. Grover; B. Goldman;R. Folger

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

J. Manage. Inq.

Keywords

forgiveness; workplace relationships; revenge; CLOSE RELATIONSHIPS; REVENGE; BLAME; ATTRIBUTIONS; RETALIATION; EXCHANGE; MODEL; Management

Abstract

This article develops the construct of workplace forgiveness by drawing from several relevant literatures. Forgiveness is defined as a process by which an offended worker cognitively acknowledges the wrongfulness of an injurious act and deliberately chooses to release negative emotions and inhibit the desire for revenge. In contrast to revenge,forgiveness may repair damaged workplace relationships in the aftermath of a personal offense. The authors conclude with a research agenda in the form of objectives that provides researchers with a plan for investigating forgiveness.

Journal Title

Journal of Management Inquiry

Volume

12

Issue/Number

3

Publication Date

1-1-2003

Document Type

Article

Language

English

First Page

209

Last Page

216

WOS Identifier

WOS:000184883700003

ISSN

1056-4926

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