When push doesn't come to shove - Interpersonal forgiveness in workplace relationships

    Authors

    K. Aquino; S. L. Grover; B. Goldman;R. Folger

    Comments

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    Abbreviated Journal Title

    J. Manage. Inq.

    Keywords

    forgiveness; workplace relationships; revenge; CLOSE RELATIONSHIPS; REVENGE; BLAME; ATTRIBUTIONS; RETALIATION; EXCHANGE; MODEL; Management

    Abstract

    This article develops the construct of workplace forgiveness by drawing from several relevant literatures. Forgiveness is defined as a process by which an offended worker cognitively acknowledges the wrongfulness of an injurious act and deliberately chooses to release negative emotions and inhibit the desire for revenge. In contrast to revenge,forgiveness may repair damaged workplace relationships in the aftermath of a personal offense. The authors conclude with a research agenda in the form of objectives that provides researchers with a plan for investigating forgiveness.

    Journal Title

    Journal of Management Inquiry

    Volume

    12

    Issue/Number

    3

    Publication Date

    1-1-2003

    Document Type

    Article

    Language

    English

    First Page

    209

    Last Page

    216

    WOS Identifier

    WOS:000184883700003

    ISSN

    1056-4926

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