Measuring team knowledge: A window to the cognitive underpinnings of team performance

    Authors

    N. J. Cooke; P. A. Kiekel; E. Salas; R. Stout; C. Bowers;J. Cannon-Bowers

    Comments

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    Abbreviated Journal Title

    Group Dyn.-Theory Res. Pract.

    Keywords

    MENTAL MODELS; IMPACT; Psychology, Social

    Abstract

    The authors report an effort aimed at developing and evaluating measures of taskwork and teamwork team knowledge for teams in which members differ in knowledge backgrounds. These measures were used in a study with 36 teams to explore the cognitive underpinnings of team performance variations due to cross-training regime. The authors demonstrate that these measures are valid and provide team performance information that complements outcome and behavioral measures. Teams exposed to full cross-training acquired more taskwork and teamwork knowledge than control teams or teams exposed to a conceptual version of cross-training. Measures of team knowledge provide information regarding team task performance critical for system design and training programs.

    Journal Title

    Group Dynamics-Theory Research and Practice

    Volume

    119

    Issue/Number

    3

    Publication Date

    1-1-2003

    Document Type

    Article

    Language

    English

    First Page

    179

    Last Page

    199

    WOS Identifier

    WOS:000185988900046

    ISSN

    1089-2699

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