Virtual teams: Effects of technological mediation on team performance

    Authors

    J. E. Driskell; P. H. Radtke;E. Salas

    Abbreviated Journal Title

    Group Dyn.-Theory Res. Pract.

    Keywords

    FACE-TO-FACE; DECISION-MAKING; GROUP COHESIVENESS; TASK GROUPS; COMMUNICATION; BEHAVIOR; INFORMATION; INTEGRATION; CONSEQUENCES; METAANALYSIS; Psychology, Social

    Abstract

    Recent advances in networking environments and telecommunications have led to the proliferation of teams that do not work face-to-face but interact over a computer-mediated communications network. Although some have asserted that virtual teams transcend boundaries of time or distance, others have claimed that working remotely in a mediated team environment differs in significant ways from working face-to-face. In this article, the authors examine the effects of technological mediation on team processes such as cohesiveness, status and authority relations, counternormative behavior, and communication. They discuss conditions under which distance matters in virtual team interaction.

    Journal Title

    Group Dynamics-Theory Research and Practice

    Volume

    7

    Issue/Number

    4

    Publication Date

    1-1-2003

    Document Type

    Review

    Language

    English

    First Page

    297

    Last Page

    323

    WOS Identifier

    WOS:000187253500004

    ISSN

    1089-2699

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