Title

An exploration of the relationship between software development process maturity and project performance

Authors

Authors

J. J. Jiang; G. Klein; H. G. Hwang; J. Huang;S. Y. Hung

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

Inf. Manage.

Keywords

software development; capability maturity model; project performance; PROCESS IMPROVEMENT; EMPIRICAL-ASSESSMENT; INFORMATION-SYSTEMS; UNCERTAINTY; PERSPECTIVE; QUALITY; MODEL; Computer Science, Information Systems; Information Science & Library; Science; Management

Abstract

Software projects have a high rate of failure. Organizations have tried to reduce the rate through methodological approaches but with little perceived success. A model of software development maturity (the capability maturity model (CMM)) describes managerial processes that can be used to attack software development difficulties from the managerial control perspective at five maturity levels. Our study examined performance of projects in relation to the activities at these various levels of maturity. A survey of software engineers indicated that the activities associated with the managerial control of development related positively to project performance measures. However, not each level of maturity demonstrated observable benefits, indicating that greater caution is needed in the planning and implementation of the activities. (C) 2003 Elsevier B.V. All rights reserved.

Journal Title

Information & Management

Volume

41

Issue/Number

3

Publication Date

1-1-2004

Document Type

Article

Language

English

First Page

279

Last Page

288

WOS Identifier

WOS:000188094200002

ISSN

0378-7206

Share

COinS