Value creation in web services: An integrative model

    Authors

    W. L. Currie;M. A. Parikh

    Comments

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    Abbreviated Journal Title

    J. Strateg. Inf. Syst.

    Keywords

    web services; business value; vendor perspective; IT services; outsourcing; RESOURCE-BASED VIEW; SUSTAINED COMPETITIVE ADVANTAGE; INFORMATION-TECHNOLOGY; DYNAMIC CAPABILITIES; ELECTRONIC COMMERCE; E-BUSINESS; STRATEGY; INTERNET; FIRM; PERSPECTIVE; Computer Science, Information Systems; Information Science & Library; Science; Management

    Abstract

    Web services are redefining the way organizations exchange business-critical information internally and externally with customers, suppliers, and other business associates. In this paper, we develop an integrative model for understanding value creation in web services from a provider's perspective. The model integrates the static representation of conventional business values with the fluidity of the emergent IT services domain. It captures the complexity and contradictions facing Web services providers in their drive towards market leadership, strategic differentiation and revenue generation from web services. The model comprises twelve propositions to guide our understanding and future research and practice in this increasingly important segment in the IT field. (c) 2005 Elsevier B.V. All rights reserved.

    Journal Title

    Journal of Strategic Information Systems

    Volume

    15

    Issue/Number

    2

    Publication Date

    1-1-2006

    Document Type

    Article

    Language

    English

    First Page

    153

    Last Page

    174

    WOS Identifier

    WOS:000240374900005

    ISSN

    0963-8687

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