Title

Value creation in web services: An integrative model

Authors

Authors

W. L. Currie;M. A. Parikh

Comments

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Abbreviated Journal Title

J. Strateg. Inf. Syst.

Keywords

web services; business value; vendor perspective; IT services; outsourcing; RESOURCE-BASED VIEW; SUSTAINED COMPETITIVE ADVANTAGE; INFORMATION-TECHNOLOGY; DYNAMIC CAPABILITIES; ELECTRONIC COMMERCE; E-BUSINESS; STRATEGY; INTERNET; FIRM; PERSPECTIVE; Computer Science, Information Systems; Information Science & Library; Science; Management

Abstract

Web services are redefining the way organizations exchange business-critical information internally and externally with customers, suppliers, and other business associates. In this paper, we develop an integrative model for understanding value creation in web services from a provider's perspective. The model integrates the static representation of conventional business values with the fluidity of the emergent IT services domain. It captures the complexity and contradictions facing Web services providers in their drive towards market leadership, strategic differentiation and revenue generation from web services. The model comprises twelve propositions to guide our understanding and future research and practice in this increasingly important segment in the IT field. (c) 2005 Elsevier B.V. All rights reserved.

Journal Title

Journal of Strategic Information Systems

Volume

15

Issue/Number

2

Publication Date

1-1-2006

Document Type

Article

Language

English

First Page

153

Last Page

174

WOS Identifier

WOS:000240374900005

ISSN

0963-8687

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