Attributions of responsibility toward computing technology: The role of interface social cues and user gender

Authors

    Authors

    R. D. Johnson; N. F. Veltri;S. Hornik

    Comments

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    Abbreviated Journal Title

    Int. J. Hum.-Comput. Interact.

    Keywords

    SELF-EFFICACY; AGENTS; PERSONALITIES; ORIENTATION; PERSPECTIVE; MOTIVATION; DECISIONS; RESPONSES; MACHINES; OUTCOMES; Computer Science, Cybernetics; Ergonomics

    Abstract

    This study examined how social cues in an interface and user gender affected attributions of responsibility for the process and outcomes of interacting with a computer. Using a 2 x 2 between-subjects laboratory design, 391 participants were randomly assigned to work with a computer that utilized either a traditional interface or an interface designed to include higher social cues. The results of this study indicated that those who interacted with the interface with greater social cues made greater attributions of responsibility to the computer. In addition, women were more likely to ascribe responsibility to the computer. Results did not support an interaction between gender and interface design. Implications for theory and practice are discussed.

    Journal Title

    International Journal of Human-Computer Interaction

    Volume

    24

    Issue/Number

    6

    Publication Date

    1-1-2008

    Document Type

    Article

    Language

    English

    First Page

    595

    Last Page

    612

    WOS Identifier

    WOS:000258821600004

    ISSN

    1044-7318

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