Social exchange theory: An interdisciplinary review

    Authors

    R. Cropanzano;M. S. Mitchell

    Comments

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    Abbreviated Journal Title

    J. Manag.

    Keywords

    social exchange theory; reciprocity; workplace relationships; PERCEIVED ORGANIZATIONAL SUPPORT; LEADER-MEMBER EXCHANGE; CITIZENSHIP; BEHAVIOR; PROCEDURAL JUSTICE; JOB-ATTITUDES; PSYCHOLOGICAL CONTRACT; INDIVIDUAL-DIFFERENCES; AFFECTIVE COMMITMENT; DECISION-MAKING; IDEOLOGY; Business; Psychology, Applied; Management

    Abstract

    Social exchange theory (SET) is one the most influential conceptual paradigms in organizational behavior. Despite its usefulness, theoretical ambiguities within SET remain. As a consequence, tests of the model, as well as its applications, tend to rely on an incompletely specified set of ideas. The authors address conceptual difficulties and highlight areas in need of additional research. In so doing, they pay special attention to four issues: (a) the roots of the conceptual ambiguities, (b) norms and rules of exchange, (c) nature of the resources being exchanged, and (d) social exchange relationships.

    Journal Title

    Journal of Management

    Volume

    31

    Issue/Number

    6

    Publication Date

    1-1-2005

    Document Type

    Review

    Language

    English

    First Page

    874

    Last Page

    900

    WOS Identifier

    WOS:000233338000004

    ISSN

    0149-2063

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