Performance-based contracting for human services: Does it work?

    Authors

    L. L. Martin

    Comments

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    Abbreviated Journal Title

    Adm. Soc. Work

    Keywords

    contracting; performance-based; outcome; outputs; quality; Public Administration; Social Work

    Abstract

    Performance-based contracting is receiving increased attention today as a method of improving the efficiency, quality and effectiveness of human service delivery. This article looks at the performance-based contracting activities of selected state human service agencies, the approaches being used and the results being achieved. The article concludes that performance-based contracting for human services does appear to be accomplishing its objective: changing the behavior of contractors to focus more on performance.

    Journal Title

    Administration in Social Work

    Volume

    29

    Issue/Number

    1

    Publication Date

    1-1-2005

    Document Type

    Article

    Language

    English

    First Page

    63

    Last Page

    77

    WOS Identifier

    WOS:000226261700006

    ISSN

    0364-3107

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