Title

Performance-based contracting for human services: Does it work?

Authors

Authors

L. L. Martin

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

Adm. Soc. Work

Keywords

contracting; performance-based; outcome; outputs; quality; Public Administration; Social Work

Abstract

Performance-based contracting is receiving increased attention today as a method of improving the efficiency, quality and effectiveness of human service delivery. This article looks at the performance-based contracting activities of selected state human service agencies, the approaches being used and the results being achieved. The article concludes that performance-based contracting for human services does appear to be accomplishing its objective: changing the behavior of contractors to focus more on performance.

Journal Title

Administration in Social Work

Volume

29

Issue/Number

1

Publication Date

1-1-2005

Document Type

Article

Language

English

First Page

63

Last Page

77

WOS Identifier

WOS:000226261700006

ISSN

0364-3107

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