Title

Scaling the quality of teammates' mental models: equifinality and normative comparisons

Authors

Authors

J. E. Mathieu; T. S. Heffner; G. F. Goodwin; J. A. Cannon-Bowers;E. Salas

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

J. Organ. Behav.

Keywords

PERFORMANCE; KNOWLEDGE; ENVIRONMENTS; FRAMEWORK; BEHAVIOR; TESTS; WORK; Business; Psychology, Applied; Management

Abstract

We tested the impact of teammates' team and task mental model sharedness on team processes and performance using 70 undergraduate teams that completed a series of missions on a PC-based flight simulator. Moreover, we considered how the quality of mental models might moderate such relationships. Team processes were found to partially mediate the relationship between task mental model sharedness and team performance. Although team mental model sharedness failed to exhibit a significant linear relationship with team processes or performance, it did evidence a multiplicative relationship as moderated by the quality of those models. Team processes and performance were better among teams sharing higher-quality team mental models than among teams evidencing less sharedness or who had lower-quality models. Again, team processes partially mediated these relationships. Results are discussed in terms of the equifinality of mental model quality and applications to various team environments. Copyright (C) 2005 John Wiley Sons, Ltd.

Journal Title

Journal of Organizational Behavior

Volume

26

Issue/Number

1

Publication Date

1-1-2005

Document Type

Article

Language

English

First Page

37

Last Page

56

WOS Identifier

WOS:000226952300003

ISSN

0894-3796

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