Title

The evolving face of ethics in technical and professional communication: Challenger to Columbia

Authors

Authors

P. M. Dombrowski

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

IEEE Trans. Prof. Commun.

Keywords

Challenger; Columbia; ethics; language; NASA; organizational culture; philosophy; professional communication; rhetoric; shuttle; technical; communication; values; CLASSROOM; CRISIS; ENRON; Communication; Engineering, Multidisciplinary

Abstract

Our view of ethics in professional and technical communication has evolved, paralleling developments throughout society. Earlier views on ethics and values have grown into a broad perspective of complex gradations with people at many levels affecting eventual practical outcomes. This newer perspective includes not only persons but social forces and organizations. The organizational culture of NASA, for example, was specifically identified by the Columbia Accident Investigation Board (CAIB) as one of the causes of faulty communication leading to a terribly tragic event. The Challenger investigations of 20 years earlier, on the other hand, focused primarily on physical events, secondarily on professional judgments, and only little on the social and cultural context of the disaster. We learn by failures but also by self-examination. As we see how ethics and values impact technical events, we understand that technological progress is ultimately a human endeavor in which reflection and judgment is as important as measurement and observation.

Journal Title

Ieee Transactions on Professional Communication

Volume

50

Issue/Number

4

Publication Date

1-1-2007

Document Type

Article

Language

English

First Page

306

Last Page

319

WOS Identifier

WOS:000251339600005

ISSN

0361-1434

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