Electronic records management in local government agencies: The case of the clerk of courts office in Lake County Florida

    Authors

    J. L. Parrish;J. F. Courtney

    Comments

    Authors: contact us about adding a copy of your work at STARS@ucf.edu

    Abbreviated Journal Title

    Inf. Syst. Manage.

    Keywords

    electronic records management; government planning; legal issues; Computer Science, Information Systems

    Abstract

    Local governments must provide public access to records such as court proceedings, deeds, marriage licenses, birth, and death records, and so on, often on tight budgets. This article focuses on how a local agency, the Clerk of Courts office in Lake County, Florida, used a planning process developed by the National Center for State Courts. This process was loosely coupled with the principles of sensemaking (Weick, 1995) to stay ahead of the curve concerning changes that would significantly affect its records management system. By applying the scanning methods, the organization was able to paint a plausible picture of its future environment that allowed it to attack the issues related to legislative changes in its electronic records management (ERM) practices proactively rather than reactively.

    Journal Title

    Information Systems Management

    Volume

    24

    Issue/Number

    3

    Publication Date

    1-1-2007

    Document Type

    Article

    Language

    English

    First Page

    223

    Last Page

    229

    WOS Identifier

    WOS:000248107000004

    ISSN

    1058-0530

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