Title

Software quality and IS project performance improvements from software development process maturity and IS implementation strategies

Authors

Authors

G. H. Subramanian; J. J. Jiang;G. Klein

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

J. Syst. Softw.

Keywords

capability maturity model; software quality; project management; software process improvement; MANAGEMENT; FRAMEWORK; RISK; Computer Science, Software Engineering; Computer Science, Theory &; Methods

Abstract

The capability maturity model (CMM) is part of several software process improvement (SPI), six sigma, and total quality management (TQM) initiatives in organizations. SPI and continuous quality improvements are associated with better return on investment (ROI) for organizations. The purpose of this empirical research is to study the impact of the CMM on certain critical factors in information systems implementation strategy, software quality and software project performance. Our findings are that CMNI levels do associate with IS implementation strategies and higher CMM levels relate to higher software quality and project performance. We also conclude that information systems (IS) implementation strategies have a significant impact on software quality and project performance. While certain IS implementation strategies - executive commitment and prototyping - have a significant impact on both software quality and project performance, training had a significant effect only on software quality and simplicity has a significant effect only on project performance. (c) 2006 Elsevier Inc. All rights reserved.

Journal Title

Journal of Systems and Software

Volume

80

Issue/Number

4

Publication Date

1-1-2007

Document Type

Article; Proceedings Paper

Language

English

First Page

616

Last Page

627

WOS Identifier

WOS:000245771700014

ISSN

0164-1212

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