The utility of event-based knowledge elicitation

    Authors

    J. E. Fowlkes; E. Salas; D. P. Baker; J. A. Cannon-Bowers;R. J. Stout

    Comments

    Authors: contact us about adding a copy of your work at STARS@ucf.edu

    Abbreviated Journal Title

    Hum. Factors

    Keywords

    PERFORMANCE; EXPERTS; Behavioral Sciences; Engineering, Industrial; Ergonomics; Psychology, ; Applied; Psychology

    Abstract

    The purpose of this investigation was to describe and evaluate an event-based knowledge elicitation technique. With this approach experts are provided with deliberate and controlled job situations, allowing investigation of specific task aspects and the comparison of expert responses. For this effort a videotape was developed showing an instructor pilot and student conducting a training mission. Various job situations were depicted in the video to gather information pertinent to understanding team situational awareness. The videotape was shown to 10 instructors and 10 student aviators in the community, and responses to the videotape were collected using a questionnaire at predetermined stop points. Consistent with expectations, the results showed that more experienced respondents (i.e., instructors) identified a richer database of cues and were more likely than students to identify strategies for responding to the situations depicted, providing some empirical evidence for the validity of the event-based technique. This method may serve as a useful knowledge elicitation technique, especially in the later stages of a job analysis when focused information is sought.

    Journal Title

    Human Factors

    Volume

    42

    Issue/Number

    1

    Publication Date

    1-1-2000

    Document Type

    Article

    Language

    English

    First Page

    24

    Last Page

    35

    WOS Identifier

    WOS:000087933600003

    ISSN

    0018-7208

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