A meta-analytic investigation of virtuality and information sharing in teams

Authors

    Authors

    J. R. Mesmer-Magnus; L. A. DeChurch; M. Jimenez-Rodriguez; J. Wildman;M. Shuffler

    Comments

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    Abbreviated Journal Title

    Organ. Behav. Hum. Decis. Process.

    Keywords

    Team; Group; Information sharing; Virtual; Virtuality; GROUP DECISION-MAKING; COMPUTER-MEDIATED COMMUNICATION; FACE-TO-FACE; COUNTERFACTUAL MIND-SETS; UNSHARED INFORMATION; SUPPORT-SYSTEMS; SHARED; INFORMATION; GROUP JUDGMENT; WORK GROUPS; KNOWLEDGE; Psychology, Applied; Management; Psychology, Social

    Abstract

    We uncover new insights on the role of virtuality on team information sharing. A new two-dimensional conceptualization of information sharing (Mesmer-Magnus & DeChurch, 2009) enabled us to reconcile past inconsistencies in the virtual team literature. Recasting the findings of 94 studies (total number of groups = 5596; total N approximately = 19,702) into this framework reveals three key insights. First, virtuality improves the sharing of unique information, but hinders the openness of information sharing. Second, unique information sharing is more important to the performance of face-to-face teams than is open information sharing, whereas open information sharing is more important to the performance of virtual teams than is unique information sharing. Third, the effects of virtuality on information sharing are more curvilinear than linear - such that low levels of virtuality improve information sharing, but high levels hider it. Implications for research and practice are discussed. (C) 2011 Elsevier Inc. All rights reserved.

    Journal Title

    Organizational Behavior and Human Decision Processes

    Volume

    115

    Issue/Number

    2

    Publication Date

    1-1-2011

    Document Type

    Article

    Language

    English

    First Page

    214

    Last Page

    225

    WOS Identifier

    WOS:000291920100007

    ISSN

    0749-5978

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