Title

Using practical ergonomic evaluations in the restaurant industry to enhance safety and comfort: a case study

Authors

Authors

M. D. Gentzler;J. A. Smither

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

Work

Keywords

CTD; accidents; injuries; workload; restaurant; Public, Environmental & Occupational Health

Abstract

Restaurant employees must deal with loud noise, busy environments, difficult customers, heavy, awkward, sharp, and hot objects, repetitive motions, and stress on various joints, all of which can lead to fatigue, sudden accidents, and long-term musculoskeletal injury. The goal of this case study was to assess the risk of injuries and accidents from conducting various tasks in the restaurant, specifically carrying/lifting, table management, and polishing silverware. The nine participants were servers at a local country club restaurant. Physical workload was measured by a scale of physical exertion. Cognitive workload was assessed, as well as cumulative trauma disorder risk. Overall results show that there is sufficient risk in some of the tasks to warrant concern. Specific results are discussed, as well as recommendations for improved safety.

Journal Title

Work-a Journal of Prevention Assessment & Rehabilitation

Volume

41

Publication Date

1-1-2012

Document Type

Article

Language

English

First Page

5529

Last Page

5531

WOS Identifier

WOS:000306361805136

ISSN

1051-9815

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