Health inspection reports as predictors of specific training needs

    Authors

    J. E. Lee; D. C. Nelson;B. A. Almanza

    Comments

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    Abbreviated Journal Title

    Int. J. Hosp. Manag.

    Keywords

    Inspector's judgment; Inspection result; Foodservice establishment; RESTAURANTS; INFORMATION; SAFETY; Hospitality, Leisure, Sport & Tourism

    Abstract

    This study examined the impact of inspector and operation type on restaurant inspection scores and estimated the probability of each violation found by each inspector and operation type. General linear models and a logistic regression model were employed to analyze 1,067 regular routine inspection results. The results of this study showed that inspector and operation type significantly impacted inspection scores, explaining 28.07% of the variation in scores. A significant difference was found in the prediction of the probability of each violation found by inspector and operation type. The estimated probability of each violation being found by inspector during a specific inspection of operation ranged from 0% to 47.9%. The probability of each violation occurrence by inspector and operation type was considered as specific training needs for inspectors and restaurant managers. Possible implications are suggested for training programs for inspectors and restaurant managers to improve standardized results of inspection. (C) 2011 Elsevier Ltd. All rights reserved.

    Journal Title

    International Journal of Hospitality Management

    Volume

    31

    Issue/Number

    2

    Publication Date

    1-1-2012

    Document Type

    Article

    Language

    English

    First Page

    522

    Last Page

    528

    WOS Identifier

    WOS:000300467900024

    ISSN

    0278-4319

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