Title

Student satisfaction with online learning in the presence of ambivalence: Looking for the will-o'-the-wisp

Authors

Authors

C. Dziuban; P. Moskal; L. Kramer;J. Thompson

Comments

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Abbreviated Journal Title

Internet High. Educ.

Keywords

Online learning; Student ambivalence; Psychological contract; Student; satisfaction; Prototype; Idealized cognitive model; PSYCHOLOGICAL CONTRACTS; Education & Educational Research

Abstract

The authors contend that ambivalence students feel toward online courses modifies the dimensionality by which they evaluate their learning experiences. The data from this study show that as student ambivalence increases, so do the number of elements they use to evaluate their courses. As the student view of a course becomes more complex those elements by which they make judgments become much more independent of each other. The authors hypothesize that models students develop to evaluate course quality is a function of agency, psychological contracts, ambivalence, prototype theory, intuition, idealized cognitive models and satisfaction. Published by Elsevier Inc.

Journal Title

Internet and Higher Education

Volume

17

Publication Date

1-1-2013

Document Type

Article

Language

English

First Page

1

Last Page

8

WOS Identifier

WOS:000315550600001

ISSN

1096-7516

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