What drives employees' intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behaviour

    Authors

    E. S. W. Chan; A. H. Y. Hon; W. Chan;F. Okumus

    Comments

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    Abbreviated Journal Title

    Int. J. Hosp. Manag.

    Keywords

    Environmental management; Hotels; Employee knowledge; Intention; Ecological behaviour; ENVIRONMENTAL-MANAGEMENT SYSTEM; PROACTIVE PERSONALITY; PLANNED; BEHAVIOR; INDUSTRY; CREATIVITY; MOTIVATION; ATTITUDES; CONSUMER; MODEL; SUSTAINABILITY; Hospitality, Leisure, Sport & Tourism

    Abstract

    This study investigates the effects of three green triggers - environmental knowledge, environmental awareness and environmental concern - and employees' ecological behaviour on their intentions to implement green practices in hotel companies. Data was collected through a survey from 438 hotel employees in Hong Kong and structural equation modelling (SEM) was used to test the research hypotheses. The results indicate that the three green triggers are positively associated with ecological behaviour and ecological behaviour is positively associated with intention to implement green practices in hotels. Additionally, ecological behaviour mediates the relationship between the three green triggers and intentions to implement. Theoretical and practical implications are also discussed. (C) 2014 Elsevier Ltd. All rights reserved.

    Journal Title

    International Journal of Hospitality Management

    Volume

    40

    Publication Date

    1-1-2014

    Document Type

    Article

    Language

    English

    First Page

    20

    Last Page

    28

    WOS Identifier

    WOS:000338620600003

    ISSN

    0278-4319

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