Critical social thinking: A conceptual model and insights for training

    Authors

    R. Grossman; A. L. Thayer; M. L. Shuffler; C. S. Burke;E. Salas

    Comments

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    Abbreviated Journal Title

    Organ. Psychol. Rev.

    Keywords

    Conflict & negotiation; culture; decision-making; groups/teams; selection & assessment/training & development; I-O PSYCHOLOGY; PERSPECTIVE-TAKING; EMOTIONAL INTELLIGENCE; MENTAL; MODEL; SKILLS; EMPATHY; DESIGN; TASK; PERFORMANCE; AWARENESS; Psychology, Applied; Management

    Abstract

    As technology, globalization, changing work demands, and a growing reliance on teams are changing the work environment, the social complexity surrounding work functions is increasing dramatically. While a variety of socially relevant knowledge, skills, and abilities (KSAs) have been examined, we argue that studying them in isolation is no longer sufficient, as individuals require a repertoire of KSAs that must be utilized in combination to be effective in complex social situations. Thus, we propose the construct critical social thinking (CST), a holistic, integrated approach to understanding the processes that enable individuals to function in such settings, and the KSAs that are necessary for each process. Because the significance of the CST construct is closely tied to the growing need for it in practice, we also integrate disparate training findings and link them to components of our conceptual model, enabling us to put forth initial insights regarding the approaches through which CST can be trained effectively.

    Journal Title

    Organizational Psychology Review

    Volume

    5

    Issue/Number

    2

    Publication Date

    1-1-2015

    Document Type

    Article

    Language

    English

    First Page

    99

    Last Page

    125

    WOS Identifier

    WOS:000354824200001

    ISSN

    2041-3866

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