Food safety inspections results: A comparison of ethnic-operated restaurants to non-ethnic-operated restaurants

    Authors

    K. J. Harris; K. S. Murphy; R. B. DiPietro;G. L. Rivera

    Comments

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    Abbreviated Journal Title

    Int. J. Hosp. Manag.

    Keywords

    Food safety; Sanitation; Restaurant inspections; Ethnic restaurants; Non-ethnic restaurants; Food safety violations; CONSUMER PERCEPTIONS; PERFORMANCE; KNOWLEDGE; Hospitality, Leisure, Sport & Tourism

    Abstract

    This study examined the proposition that cultural differences between ethnic-operated restaurants in high tourism areas of the United States (US) compared to non-ethnic operated restaurants explains the differences in food safety and sanitation inspection scores in five US cities considered popular tourism destinations. It was hypothesized that ethnic-operated restaurants, composed of people from different cultural norms than that of the indigenous US population, would result in significantly higher rates of critical regulatory violations than non-ethnic-operated restaurants. Food safety inspection data was obtained from five cities in the west, mid-west, east and two from the south for the years 2009 and 2010. Results confirmed the hypotheses that ethnic-operated restaurants have significantly higher rates of inspection and critical violations. Implications for regulators, trainers, ethnic restaurants and organizations seeking to manage diversity are discussed. Published by Elsevier Ltd.

    Journal Title

    International Journal of Hospitality Management

    Volume

    46

    Publication Date

    1-1-2015

    Document Type

    Article

    Language

    English

    First Page

    190

    Last Page

    199

    WOS Identifier

    WOS:000355034000020

    ISSN

    0278-4319

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