Expertise-Based Intuition and Decision Making in Organizations

    Authors

    E. Salas; M. A. Rosen;D. DiazGranados

    Comments

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    Abbreviated Journal Title

    J. Manag.

    Keywords

    expertise; decision making; intuition; judgment; COGNITIVE-STYLE INDEX; DELIBERATE PRACTICE; INDIVIDUAL-DIFFERENCES; CONCEPTUAL ANALYSIS; PERFORMANCE; JUDGMENT; WORK; TASK; NEUROSCIENCE; ACQUISITION; Business; Psychology, Applied; Management

    Abstract

    There has been a growing popular fascination with how experts make rapid and effective decisions. This interest has been paralleled in various scientific research communities. Across these disciplinary boundaries, researchers have found that intuition plays a critical role in expert decision making. Therefore, an understanding of how experts develop and use intuition effectively within organizations has the potential to greatly influence organizational practices and effectiveness. The purpose of this review is to integrate the extant literature related to expertise-based intuition-intuition rooted in extensive experience within a specific domain-in decision making. To that end, this review addresses four specific goals. First, the authors review the scientific literature on expertise and intuition to define expertise-based intuition, the type of intuition of most value to organizations. Second, the authors propose a set of descriptive developmental and performance mechanisms of expertise-based intuition in decision making. Third, the authors discuss the multilevel nature of expertise-based intuition. Fourth, the authors propose future directions for research and application.

    Journal Title

    Journal of Management

    Volume

    36

    Issue/Number

    4

    Publication Date

    1-1-2010

    Document Type

    Article

    Language

    English

    First Page

    941

    Last Page

    973

    WOS Identifier

    WOS:000278481600007

    ISSN

    0149-2063

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