ORCID

0009-0001-9904-0111

Faculty Advisor

Dr. Daniel Stephens

Keywords

Digital Divide, Internet Access Inequity, Civic Engagement, Urban Digital Exclusion, Digital Social Inequality, Technological Disparities

Abstract

The digital divide remains a persistent barrier to civic participation and social inclusion in urban America, particularly in historically underserved communities. This mixed-methods study investigates how digital lack of access affects civic engagement, social capital, and community cohesion in U.S. cities, with a focus on Chicago’s South Side, Harlem New York, St. Louis, and Orlando. Drawing on quantitative data from recent surveys and qualitative insights from peer-reviewed literature, the research applies four sociological frameworks, Urban Sociology, Social Capital Theory, Critical Race Theory, and Symbolic Interactionism. These were used to examine the structural and interpretive aspects of digital isolation. Findings reveal that limited access to broadband and digital literacy disproportionately affects low-income and racialized populations, reducing their participation in voting, advocacy, and public discourse. The study also highlights community-based strategies for maintaining civic ties in digitally disconnected neighborhoods. Policy recommendations emphasize the need for equitable broadband infrastructure, digital literacy programs, and inclusive smart city planning. This research contributes to a deeper understanding of how digital inequality reinforces urban marginalization and offers actionable pathways toward digital justice.

College

College of Community Innovation and Education

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