High Impact Practices Student Showcase Spring 2026

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Course Code

LDR

Course Number

3950

Faculty/Instructor

Dr. Virginia Koch

Faculty/Instructor Email

Virginia.Koch@ucf.edu

About the Author

Usman Ahmed is a second-year undergraduate student studying Health Sciences at the University of Central Florida. A LEAD Scholar, he hopes to strengthen his leadership capabilities and develop a career in medicine.

Abstract, Summary, or Creative Statement

This showcase is a narrative of my experience as a volunteer for Orlando Health. Orlando Health is a non-profit organization that operates a network of general and specialty hospitals across Orlando. Their stated mission is “To improve the health and quality of life of the individuals and communities we serve”. As part of my service, I volunteered at two of their locations: the Dr. P. Phillips Hospital, and the Spring Lake Medical Pavilion. At the Dr. P. Phillips Hospital, I restocked hospital supplies, helped managed patient records, and served as a liaison between patients and nursing staff. At the Spring Lake Medical Pavilion, I volunteered at the front desk, where I greeted patients and helped them navigate the building. My overall experience was holistic, as I played both a background, logistical role in one location, and an upfront, social role in another location. In the end, my volunteer experience taught me the importance of collaboration, commitment, and congruence in meeting the demands of the healthcare industry.

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

Keywords

healthcare; orlando health

Putting Patients First: My Experience Working with Orlando Health


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Accessibility Statement

This item was created or digitized prior to April 24, 2026, or is a reproduction of legacy media created before that date. It is preserved in its original, unmodified state specifically for research, reference, or historical recordkeeping. In accordance with the ADA Title II Final Rule, the University Libraries provides accessible versions of archival materials upon request. To request an accommodation for this item, please submit an accessibility request form.