Communicative interactions in predicting successful outcomes in hostage negotiation incidents
The current study investigated communicative interactions between hostage takers and negotiators in hostage taking incidents. This study used communications from six actual hostage negotiations as data to study those communication behaviors that depict rapport and face saving in relation to the incident outcome. Three of these incidents had a resolution ending with the arrest of the hostage taker, while the remaining three culminated in the suicide of the hostage taker. The unit of analysis was a single thought unit. The findings from this investigation were as follows, more rapport statements were made by both the hostage taker and the negotiator in situations with a non-violent resolution vs. a violent one. Results also indicated in situations ending in suicide, there were more loss of face statements made by the hostage taker directed toward himself, than in incidents ending in arrest.
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Weaver, Jeanne L.
Bachelor of Science (B.S.)
College of Arts and Sciences
Arts and Sciences -- Dissertations, Academic;Dissertations, Academic -- Arts and Sciences
Length of Campus-only Access
Honors in the Major Thesis
Schmidt, Mary M., "Communicative interactions in predicting successful outcomes in hostage negotiation incidents" (2000). HIM 1990-2015. 195.