The role of transactive memory in work teams : a review
Transactive memory, the transmission and use of knowledge between two or more people, is an important construct to consider when studying work teams. This thesis reviews the literature on transactive memory systems (TMS) in order to summarize what is currently known about TMS and to identify gaps in the literature in need of further investigation. Past TMS research is reviewed according to the operational definitions, antecedents, team processes, outcomes, team performance, and boundary conditions. TMS is most frequently operationalized using Lewis' (2003) TMS scale. Research has focused on three types of antecedents: Communication, Team Characteristics, and Facilitation of TMS. Two common types of team processes found were coordination and team monitoring & backup behavior. Outcomes frequently focused on were team cognition, and team effectiveness. Team performance was ubiquitous in almost all the literature. Boundary conditions, however, varied considerably
This item is only available in print in the UCF Libraries. If this is your thesis or dissertation, you can help us make it available online for use by researchers around the world by downloading and filling out the Internet Distribution Consent Agreement. You may also contact the project coordinator Kerri Bottorff for more information.
Bachelor of Science (B.S.)
College of Sciences
Dissertations, Academic -- Sciences;Sciences -- Dissertations, Academic; Groups
Length of Campus-only Access
Honors in the Major Thesis
Gregory, Megan E., "The role of transactive memory in work teams : a review" (2009). HIM 1990-2015. 896.