A Day in the Life of an Account Services Manager (EBSCO)
Location
LIB 235A
Start Date
19-5-2017 10:15 AM
End Date
19-5-2017 10:45 AM
Description
Listen to tales of adventure and fun as Carol Seiler details the life of an Account Services Manager (ASM). An ASM visits all types of libraries to ensure all services from the company are stellar, or at least proceeding as they should. The ASM will resolve any issues, track down details, and offer assistance to the librarians. The ASM will provide training on services and products as needed, or may bring in an expert on that product to review with the customer. What do you have to know to be an ASM? What is a typical day like? What do you do to find parking? All this and more in the session! Questions are encouraged.
A Day in the Life of an Account Services Manager (EBSCO)
LIB 235A
Listen to tales of adventure and fun as Carol Seiler details the life of an Account Services Manager (ASM). An ASM visits all types of libraries to ensure all services from the company are stellar, or at least proceeding as they should. The ASM will resolve any issues, track down details, and offer assistance to the librarians. The ASM will provide training on services and products as needed, or may bring in an expert on that product to review with the customer. What do you have to know to be an ASM? What is a typical day like? What do you do to find parking? All this and more in the session! Questions are encouraged.
Accessibility Statement
This item was created or digitized prior to April 24, 2027, or is a reproduction of legacy media created before that date. It is preserved in its original, unmodified state specifically for research, reference, or historical recordkeeping. In accordance with the ADA Title II Final Rule, the University Libraries provides accessible versions of archival materials upon request. To request an accommodation for this item, please submit an accessibility request form.
Comments
Carol Seiler, MLS, has been with EBSCO as an Account Services Manager for 10 years. Carol has worked within or for libraries for many years with experience in public, medical, and academic libraries. She is a certified Serials Holdings trainer with SCCTP (Serials Cataloging Cooperative Training Program) as well as CHIS (Certified Health Information Specialist) with MLA (Medical Library Association).