Event Title

A Day in the Life of an Account Services Manager (EBSCO)

Presenter Information

Carol Seiler, EBSCO

Location

LIB 235A

Start Date

19-5-2017 10:15 AM

End Date

19-5-2017 10:45 AM

Description

Listen to tales of adventure and fun as Carol Seiler details the life of an Account Services Manager (ASM). An ASM visits all types of libraries to ensure all services from the company are stellar, or at least proceeding as they should. The ASM will resolve any issues, track down details, and offer assistance to the librarians. The ASM will provide training on services and products as needed, or may bring in an expert on that product to review with the customer. What do you have to know to be an ASM? What is a typical day like? What do you do to find parking? All this and more in the session! Questions are encouraged.

Comments

Carol Seiler, MLS, has been with EBSCO as an Account Services Manager for 10 years. Carol has worked within or for libraries for many years with experience in public, medical, and academic libraries. She is a certified Serials Holdings trainer with SCCTP (Serials Cataloging Cooperative Training Program) as well as CHIS (Certified Health Information Specialist) with MLA (Medical Library Association).

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COinS
 
May 19th, 10:15 AM May 19th, 10:45 AM

A Day in the Life of an Account Services Manager (EBSCO)

LIB 235A

Listen to tales of adventure and fun as Carol Seiler details the life of an Account Services Manager (ASM). An ASM visits all types of libraries to ensure all services from the company are stellar, or at least proceeding as they should. The ASM will resolve any issues, track down details, and offer assistance to the librarians. The ASM will provide training on services and products as needed, or may bring in an expert on that product to review with the customer. What do you have to know to be an ASM? What is a typical day like? What do you do to find parking? All this and more in the session! Questions are encouraged.