Robert Valle has been the CIO of Mazda North American Operations since 2017. In an interview with Dr. Manuel Rivera, Rob tells us about the benefits of adopting a hospitality culture in the auto industry, and how research into this field can have a transformative impact on buisiness.
Valle, Robert and Rivera, Manuel
"Fostering a Culture of Hospitality in the Auto Industry,"
Rosen Research Review: Vol. 3:
2, Article 6.
Available at: https://stars.library.ucf.edu/rosen-research-review/vol3/iss2/6