Most Popular Papers *
Tropical Cyclones Negatively Impact the Tourism Economy in Coastal Regions
Sergio Alvarez and Arthur Huang
The Impact of COVID-19 on Restaurant Workers
Diego Bufquin, Jeong-Yeol Park, and Robin Back
Theme Park Experiences and Customer Emotions
Edwin N. Torres, Wei Wei, and Nan Hua
How Could Robots Improve the Customer Experience at a Theme Park
Ady Milman, Dr. Asli Tasci, and Tingting Zhang
LGBT Events: Sense of Belonging for LGBT Travelers
Jeeyeon (Jeannie) Hahm and Heejung Ro
Why Employees are Learving and Will Not Return to Work in the Hospitality Industry
Robertico Croes, Kelly Semrad, and Manuel Rivera
Restaurants Post COVID-19
Elizabeth Yost, Murat Kizildag, and Jorge Ridderstaat
Mind the Service Gap: LGBT+ Customers' Hospitality Experience
Heejung (Cheyenne) Ro
Concern or Control?: Gender Stereotyping and Hospitality Leaders
Bendegul Okumus, Wei Xiong, Shiyun Chen, and Fang Fan
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 02/16/24.
