PDF

Tropical Cyclones Negatively Impact the Tourism Economy in Coastal Regions
Sergio Alvarez and Arthur Huang

PDF

Intelligence Unleashed: How Generative AI is Rewriting The Rules of Tourism Education and Research
Tarik Dogru, Nathana Line, Lydia Hanks, Fulya Acikgoz, Je'anna Abbott, Selim Bakir, Adiyukh Berbekova, Anil Bilgihan, Ali Iskender, Murat Kizildag, and Minwood Lee

PDF

Theme Park Experiences and Customer Emotions
Edwin N. Torres, Wei Wei, and Nan Hua

PDF

Co-Working with Machines: How Service Robots Shape Frontline Employee Experiences and Well-Being
Cynthia Mejia, Hannah A. Crandell, Emily Broker, and Mindy Shoss

PDF

The Impact of COVID-19 on Restaurant Workers
Diego Bufquin, Jeong-Yeol Park, and Robin Back

PDF

Check-In With A Chatbot: How Robots are Redefining the Smart Hotel Experience
Jiaxin Sylvia Wang and Xiaoxiao Fu

PDF

On the Face of It: The Use of Facial Recognition Check-in Technology
Tingting (Christina) Zhang

PDF

Boarding by Biometrics: How Smart Technology is Reshaping Passenger Experience
Xiaoting Chi, Frank Badu-Baiden, Seongseop (Sam) Kim, Junwei Cao, Elena-Nicoleta Untaru, Heekyoung Jung, and Heesup Han

PDF

The Pleasure Principle: Why Enjoyment May Be The Missing Link in AI Adoption
Arthur Huang, Ahmet Bulent Ozturk, Tingting Zhang, Efren de la Mora Velasco, and Adam Haney

PDF

Qiddiya: The Capital of Entertainment in Saudi Arabia
Manuel Rivera