Most Popular Papers *
Tropical Cyclones Negatively Impact the Tourism Economy in Coastal Regions
Sergio Alvarez and Arthur Huang
Theme Park Experiences and Customer Emotions
Edwin N. Torres, Wei Wei, and Nan Hua
Putting Humanity First In Service Robotics: For me, robotics is about giving hospitality teams the breathing room to care more deeply for people.
Manuel Rivera and Cynthia Mejia
The Pleasure Principle: Why Enjoyment May Be The Missing Link in AI Adoption
Arthur Huang, Ahmet Bulent Ozturk, Tingting Zhang, Efren de la Mora Velasco, and Adam Haney
The Impact of COVID-19 on Restaurant Workers
Diego Bufquin, Jeong-Yeol Park, and Robin Back
On the Face of It: The Use of Facial Recognition Check-in Technology
Tingting (Christina) Zhang
Bonaire: The First Blue Destination in the Caribbean
Robertico Croes, Manuel Rivera, Kelly Semrad, Valeriya Shapoval, and Mathilda van Niekerk
Travel and Life – A Development Perspective
Xiaoxiao Fu
How Could Robots Improve the Customer Experience at a Theme Park
Ady Milman, Dr. Asli Tasci, and Tingting Zhang
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 03/20/26.
