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Most Popular Papers *

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The Impact of COVID-19 on Restaurant Workers
Diego Bufquin, Jeong-Yeol Park, and Robin Back

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Theme Park Experiences and Customer Emotions
Edwin N. Torres, Wei Wei, and Nan Hua

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How Could Robots Improve the Customer Experience at a Theme Park
Ady Milman, Dr. Asli Tasci, and Tingting Zhang

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LGBT Events: Sense of Belonging for LGBT Travelers
Jeeyeon (Jeannie) Hahm and Heejung Ro

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Restaurants Post COVID-19
Elizabeth Yost, Murat Kizildag, and Jorge Ridderstaat

* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 06/30/23.