Title

The State of Travel and Tourism Human Resources in Latin America

Keywords

Human resources, Latin America, Travel and Tourism industry

Abstract

The results of a study undertaken among 209 Travel and Tourism enterprises and 17 National Tourist Offices in Latin America, indicate a shortage of qualified human resources, and deficiencies in foreign languages, computers and marketing skills. Participants expressed the opinion that there were not enough external tourism education and training institutions in their respective countries and that most of the existing ones were not of good quality. They also indicated that the travel and tourism industry did not command sufficient respect and support from their governments and political institutions.

Publication Date

1999

Original Citation

Abraham Pizam, “The State of Travel and Tourism Human Resources in Latin America,” Tourism Management , Vol. 20, No. 5 (1999), pp. 575-586.

DOI

10.1016/S0261-5177(99)00026-6

Number of Pages

575-586

Document Type

Paper

Language

English

Source Title

Tourism Management

Volume

20

Issue

5

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

This document is currently not available here.

Share

COinS