Title
Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process
Keywords
consumer behavior theory, tourism behavior, vacation decision making, affect cognition, emotion
Abstract
The article investigates traditional decision-making choice models and offers a new way of thinking about the tourist vacation-making intricacies. Specifically, this article examines the interrelationship between affect and cognition in the tourist vacation decision-making process and argues that consumers, during each vacation decision-making task, use both affect and cognitive processes in varying degrees depending on their valence and intensity. The traditional view of decision making posits that the consumer is a rational decision maker who proceeds through a series of prescribed steps before finding an optimal decision solution. However, with the growing prominence on the role of affect, “hot” aspects of cognition in psychology, and neuroscience investigations, much of the traditional cognitive-dominated theories are being reexamined. A tourist decision-making framework is presented demonstrating the proposed theory and provides understanding to the influences that affect and cognition have on the decision-making process. After delineating these concepts, propositions are presented followed by the Discussion and Conclusions section that summarizes and discusses challenges associated with studying affect.
Publication Date
7-20-2011
Original Citation
Walls, A. Okumus, F., & Wang, R. (2011). Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process. Journal of Travel and Tourism Marketing, 28 (5), 567-582.
DOI
10.1080/10548408.2011.588121
Number of Pages
567-582
Document Type
Paper
Language
English
Source Title
Journal of Travel and Tourism Marketing
Volume
28
Issue
5
Copyright Date
2011
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Walls, Andrew; Okumus, Fevzi; and Wang, Youcheng C., "Cognition and Affect Interplay: A Framework for the Tourist Vacation Decision-Making Process" (2011). Rosen Faculty Scholarship and Creative Works. 91.
https://stars.library.ucf.edu/rosenscholar/91