Assertiveness, Psychology, Communication in personnel management
Two groups of females participated in a practice interview designed to measure the effectiveness of assertive communication taught during a two week program for Displaced Homemakers. The Experimental Group, selected according to CETA criteria, were interviewed after receiving training. The Control Group were women similar in all relevant respects with the exception of having worked for pay outside the home within the past three years. The structured interview was designed to incorporate the same areas for evaluation as would potential employers in a real selection process. Instructions to provide motivation, or demand characteristics, for both groups were contained in a letter given to all participants. A Posttest Only Control Group research design was utilized. Content of interview was not measured. Rather, the 17 basic questions asked by the researcher were used as the instrument to measure verbal rate of communicating job-relevant and/or transferable volunteer experience. Six (6) tapes were randomly selected and scored for inter-rater reliability. Nonverbal communication behaviors which were rated by both the Interviewer and an Independent Observer were: Eye Contact, Posture and Appearance. Findings indicate that both verbal and nonverbal behavior were significantly (p< .001 and p.< .05) greater for the Experimental Group, i.e., Displaced Homemakers, who received training.
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Burroughs, Wayne A.
Master of Science (M.S.)
College of Social Sciences
Length of Campus-only Access
Masters Thesis (Open Access)
Assertiveness (Psychology), Communication in personnel management
Mierswa, Carolyne Grimm, "Employability Skills Training for Displaced Homemakers Measured via the Practice Interview" (1978). Retrospective Theses and Dissertations. 301.