Factor-analytic examination of managerial credibility
In response to increasing ethical dilemmas throughout organizations, there is a need to understand and enhance one's managerial credibility. The purpose of this research was to investigate the dimensionality of this phenomenon. Managerial credibility is defined as "the degree to which a manager is perceived to be trustworthy, dependable, reliable, and competent; the degree to which he/she has the ability to inspire others to believe in him/her and his/her visions and ideas." As a result of a review of the literature, it was proposed a priori that there were three components of a manager's perceived credibility: "trustworthiness," "consistency," and "competence." An exploratory factor analysis was conducted using questionnaire data gathered from 325 managers across two large manufacturing organizations. Specifically, it was found that: (1) five distinct factors (one strong and four of low strength) emerged which influence one's credibility; (2) while different managers use similar factor structures when perceiving and assessing a colleague's credibility, they use these factors to a different extent depending on their status level; and (3) different raters exhibit moderate to no agreement concerning a target individual's perceived credibility. Finally, findings, business implications, and suggestions for future research are discussed.
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Master of Science (M.S.)
College of Arts and Sciences
Length of Campus-only Access
Masters Thesis (Open Access)
Arts and Sciences -- Dissertations, Academic; Dissertations, Academic -- Arts and Sciences
Kudisch, Jeffrey Darren, "Factor-analytic examination of managerial credibility" (1989). Retrospective Theses and Dissertations. 4172.