Burn out (Psychology), Stress (Psychology)
The employee assistance program (EAP) concept in industry is defined and examined in this paper. Stress is defined and its impact on the individual and the organization is examined. The development of a preventative model of an EAP which utilizes stress management techniques to prevent human suffering and lost company time is discussed. One of the main purposes of this research report is to propose that individuals with "Type A" behavior patterns who are taught stress management techniques will have significantly lower scores on physiological measures, stress measures, role conflict and role ambiguity measures than those Type A individuals who do not receive the stress management training. It is proposed that data for 500 employees at all organizational levels be obtained at a local organization. All workers will complete the Jenkins Activity Survey (Form C) which is designed to identify individuals with the Type A behavior patterns. Individuals who are identified as Type A will be the subjects for this experiment. Each individual will complete the coping Checklist, the Stressors Checklist and the role conflict and role ambiguity measure to establish dependent measures of perceived stress. Each individual will then have their heart rate measured, their blood pressure measured and the frontalis values of their EMG measured. The Type A individuals will be divided into two groups with one group receiving stress management training for three months while the other group is allowed to socialize. At the end of three months, both groups will be given the stress measures and the physiological measures. It is expected that the Type A individuals who participate in stress management training will have lower scores on the measures of perceived stress and on the measure of physiological stress. It is hoped that the results will support evidence to indicate the need for preventative stress management techniques to be used by organizations in helping their employees learn to control their levels of stress and reduce the harmful consequences of prolonged stress.
McGuire, John M.
Master of Science (M.S.)
College of Arts and Sciences
Length of Campus-only Access
Masters Thesis (Open Access)
Thornton, Raymond M., "The Upstream Approach in the Employee Assistance Program Concept" (1982). Retrospective Theses and Dissertations. 661.