Title

Some Considerations In Developing Expert Systems For The Hospitality Industry

Keywords

artificial intelligence; computers; decision support systems; expert systems; feasibility analysis

Abstract

Expert systems, a specific aspect of artificial intelligence, are attracting much attention as decision support systems for the future. Firms are investigating the feasibility of these systems as tools to provide them with a competitive edge. However, the development of expert systems is complex and costly. Acquisition of the knowledge base from the domain expert and subsequent coding of subjective knowledge poses particular difficulties. No firm should initiate the development of expert systems without first completing an extensive feasibility study. However, where feasible, the development of expert systems can provide firms with many significant advantages. © 1987.

Publication Date

1-1-1987

Publication Title

International Journal of Hospitality Management

Volume

6

Issue

4

Number of Pages

191-198

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/0278-4319(87)90029-6

Socpus ID

38249036843 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/38249036843

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