Title

Job Stress In Managers, Professionals, And Clerical Workers

Keywords

Job pressures; Job stress survey (JSS); Job stressors; Lack of support; Occupational diffferences; Stress KmSeaSsu rement; Stressjottors

Abstract

The intensity and frequency of occurrence of 30 job stressors as measured by the job stress survey (JSS) were examined in white-collar employees of a large manufacturing firm, consisting of 68 managers, 171 professional (mostly engineers), and 69 clerical personnel. The highest levels of stress intensity were attributed to ‘lack of opportunity for advancement’ and ‘poor or inadequate supervision’. Individual stressors rated as occurring most often during the past six months were ‘frequent interruptions', ‘meeting deadlines’, and ‘dealing with crisis situations’. Factor analyses of the ratings of individual job stressors identified two job-stress factors, job pressure and lack of support, which were differentially related to age, gender, occupational level, locus of control, and job tenure and satisfaction. All three occupational groups attributed greater intensity to stressors that reflected lack of organizational support than to job pressures. Managers reported experiencing job pressures more often than professionals/engineers, but attributed less stress intensity to these pressures. ‘Lack of opportunity for advancement’ and ‘inadequate salary’ were the most salient stressors for the clerical workers. Implications of the findings for the design of stress management and organizational change programmes were discussed. © 1991 Taylor & Francis Group, LLC.

Publication Date

1-1-1991

Publication Title

Work and Stress

Volume

5

Issue

3

Number of Pages

165-176

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1080/02678379108257015

Socpus ID

0026077782 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0026077782

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