Title
Adoption Of Atm Technology By Elderly Users
Abstract
Technological innovations have a potential to enhance the lives of older individuals by allowing them to maintain their independence or to be minimally dependent on various types of assistance. Many of these innovations could also help ease the load on social service agencies and on caregivers to the elderly. However, we find that a large number of older individuals resist using these technologies. This paper looks at one of the most prevalent consumer technologies, the automated teller machine (ATM), and investigates the characteristics affecting its adoption by elderly consumers. The characteristics, which were explored by means of a survey, included demographic, psychological, and atitudinal variables. Findings from this study revealed that fewer elderly used ATM technology and that users and nonusers differed in their mechanical reasoning ability, sociability, and a number of attitudinal variables.
Publication Date
1-1-1991
Publication Title
Proceedings of the Human Factors Society
Volume
1
Number of Pages
177-179
Document Type
Article; Proceedings Paper
Personal Identifier
scopus
DOI Link
https://doi.org/10.1177/154193129103500304
Copyright Status
Unknown
Socpus ID
0025748258 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0025748258
STARS Citation
Smither, Janan Al Awar; Braun, Curt C.; and Smither, Robert D., "Adoption Of Atm Technology By Elderly Users" (1991). Scopus Export 1990s. 1417.
https://stars.library.ucf.edu/scopus1990/1417